Privacy Policy

Notes on Handing of Inquiries

  • For any inquiries received on Saturdays, Sundays, Japanese public holidays, the New Year holiday period and summer holidays, we will reply to you on the next business day.
  • There are many inquiries from the corporate customers at this moment. We will respond to each inquiry according to the order. Please kindly understood that it may take some time to return emails depending on the nature of your inquiry.
  • After received your inquiry, we will directly respond to you on an individual basis.
  • When you receive our response, please refrain from forwarding it, in whole or in part, to other parties or from making secondary use of it without the prior approval from our side.